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FAQ

Q.  If I buy something and it absolutely does not fit me or I really don’t love it,  can I return it ? 
A. Well, yes! Our top priority is happy customers! While we don’t issue refunds or do exchanges, we will provide you with a store credit less any shipping charges. Please see our Return Policy for additional details. 
Q. When will my package ship?
A. Items ship within 2 days, excluding weekends and holidays. Preorder items will ship at the time indicated on that products page. You will receive a shipping notification to the email address or phone number you provided at checkout when your item ships.
Q. Is my information secure ?
A. Yes! All payment transactions and personal information are encrypted and secure. We do not share or sell your information to outside sources. For additional information about how your information is used and protected, please read our Terms of Service and Privacy Policy. 
Q.  Do you have a physical Retail Store I can come shop at  ? 
A.  As of now, we are solely an online retail boutique, however, we do have occasional Open House shopping events for our customers in the Tennessee area. We also offer local pick up from our warehouse location. A retail storefront is a definite in the future!  We will announce the Grand Opening of that Location on our Facebook, Instagram and Website, so stayed tuned ! 
Q. If I have a question about an item that isn’t answered on the product page, what can I do? 
A.  If you would like any additional information about any item in our store or any questions about shipping, etc please call us or email us! We typically respond to inquiries within 24 hours. 
Q. How can I contact Southern Bella Boutique? 
A.  Our mailing address is:
Southern Bella Boutique
562 Connor Lane
Lexington, TN 38351
To reach us by phone:  731-549-5916
or 
Email :  info@southernbellaboutique.com
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